#consumer protection

[ follow ]
fromwww.bbc.com
3 days ago

Wine scam victim's warning as fraudsters are jailed

A pensioner who ploughed 40,000 into a fraudulent wine investment scheme has warned others not to fall for similar scams after three men were jailed. Terry Fleming, 81, from Croxley Green, Hertfordshire, said he invested the money over two years believing he would make a profit, but eventually had to sell the bottles at a considerable loss. Three men who stole at least 6m from 41 victims in the scheme were given prison terms to at St Albans Crown Court on Friday.
UK news
E-Commerce
fromTasting Table
4 days ago

What To Do With Unused Gift Cards When A Restaurant Closes For Good - Tasting Table

Unused gift cards often lose value when businesses close, but legal protections and certain recovery steps can sometimes restore their monetary worth.
fromwww.cbc.ca
6 days ago

Ontario NDP looks to table legislation banning ticket resale price markups | CBC News

The motion put forward by the NDP looks to update the Ticket Sales Act to combat fraud, and predatory pricing by banning the sale of tickets above face value, but did not mention how this policy would be enforced. Here's the choice we're putting towards Conservatives. You can either vote with us to finally end ticket gouging once and for all, or keep siding with the resellers and leave fans on the sidelines, said Leader Marit Stiles at a news conference Wednesday.
Canada news
fromFast Company
6 days ago

Homeowners are seeing skyrocketing insurance rates as extreme weather worsens. Can this bill of rights help?

As weather disasters become more and more frequent, the home insurance system feels broken for Americans across the country. Now, the advocacy nonprofit Consumer Reports is trying to implement a " homeowners insurance bill of rights " to codify baseline protections across all 50 states. According to a survey from the group, homeowners have seen their insurance rates climb-like Sierra in North Carolina, whose insurance spiked 43% last year, with her provider citing the "increased regional weather risks" as well as Hurricane Helene's impact specifically.
US news
#greenwashing
fromBoston.com
1 week ago

AG Andrea Campbell launches reelection campaign

It takes viewers through the "American story" of Campbell's life: from a childhood in foster care and public housing to Princeton University and ultimately to the halls of power. "My own story is proof of what's possible, but yet we can do so much more. We can truly make this Commonwealth a place where everyone, no matter who you are or where you come from, can dream big and actually have those dreams realized," she says in the ad.
US politics
Real estate
fromBoston Condos For Sale Ford Realty
1 week ago

New Massachusetts Home-inspection Law For Home Buyers Takes Effect Boston Condos For Sale Ford Realty

New Massachusetts law bans sale terms requiring buyers to waive or limit home inspections, aiming to discourage house flippers and protect first-time homebuyers in a tight market.
#ftc
Gadgets
fromZDNET
1 week ago

I tested the $5 phone 'repair' dongle that promised big fixes for cheap - here are my results

The USB phone battery "repair" dongle is a cheap scam containing only LEDs and a resistor and does not repair batteries.
#cfpb
fromFortune
1 month ago
US politics

Exclusive: Democratic senators press big banks after Trump kills consumer protection rule that capped overdraft fees at $5

fromFortune
1 month ago
US politics

Exclusive: Democratic senators press big banks after Trump kills consumer protection rule that capped overdraft fees at $5

fromAbove the Law
1 week ago

Morning Docket: 10.16.25 - Above the Law

* Law school applications up 33 percent. Or " nearly half" as some lawyers would say. [ Reuters] * Supreme Court's voting rights argument reveals justices more than willing to roll back the law to 1950s. [ Bloomberg Law News] * Michigan State Title IX investigators may have collaborated with university lawyers. [ State News] * The lawyer-to-blacksmith pipeline is alive and well. [ CBS News] * Trump DOJ wastes tons of taxpayer money on frivolous cases, but the costs to the accused matter almost as much winning. [ NPR]
Law
New York City
fromBitcoinist.com
1 week ago

Crypto Gets An Address: New York City Unveils US' 1st Official Crypto Office

New York City established the Office of Digital Assets and Blockchain Technology to guide policy, coordinate agencies, educate residents, explore blockchain uses, and attract business.
#data-breach
fromDataBreaches.Net
2 weeks ago
Privacy technologies

Attorney General James Secures $14.2 Million from Car Insurance Companies Over Data Breaches - DataBreaches.Net

fromDataBreaches.Net
2 weeks ago
Privacy technologies

Attorney General James Secures $14.2 Million from Car Insurance Companies Over Data Breaches - DataBreaches.Net

#consumer-protection
fromMashable India
3 weeks ago
E-Commerce

DoCA Probes E-Commerce Hidden COD Charges; Flipkart, Amazon, Zomato, Swiggy Face Dark Pattern Allegations In India

fromMashable India
3 weeks ago
E-Commerce

DoCA Probes E-Commerce Hidden COD Charges; Flipkart, Amazon, Zomato, Swiggy Face Dark Pattern Allegations In India

Artificial intelligence
fromZDNET
2 weeks ago

Beware of getting your product buying advice from AI for one big reason, says Ziff Davis CEO

Verify chatbot-cited sources before trusting AI buying advice because citations increasingly favor brand marketing over independent journalism.
#amazon
fromAxios
1 month ago
E-Commerce

How and when you'll get a refund from the Amazon Prime, FTC settlement

fromAxios
1 month ago
E-Commerce

How and when you'll get a refund from the Amazon Prime, FTC settlement

Gadgets
fromZDNET
2 weeks ago

This phone 'repair' dongle promises big fixes for $5 - so I put it to the test

The USB phone battery 'repair' dongle is a worthless scam device that contains only LEDs and a resistor and does not repair batteries.
fromData Matters Privacy Blog
2 months ago

EU Consults on Digital Fairness Act: Big Changes Ahead for Consumer-Facing Platforms | Data Matters Privacy Blog

In parallel, the Commission is running a public consultation on its consumer policy strategy for 2025-30, including with respect to digital fairness and consumer law enforcement, which is open until August 31, 2025. These developments are part of a broader European shift toward tougher digital consumer protection, echoed by the UK's newly adopted Digital Markets, Competition, and Consumers Act, which introduces similar rules around pricing, subscriptions, and enforcement powers for the UK Competition and Markets Authority.
EU data protection
#animal-welfare
fromArs Technica
2 weeks ago

ISPs created so many fees that FCC will kill requirement to list them all

"Commenters state that itemizing such fees requires providers to produce multiple labels for identical services," the FCC plan says, with a footnote to comments from industry groups such as USTelecom and NCTA. "We believe, consistent with commenters in the Delete, Delete, Delete proceeding, that itemizing can lead to a proliferation of labels and of labels so lengthy that the fees overwhelm other important elements of the label."
US politics
fromwww.dw.com
3 weeks ago

Plant-based 'burger' label grilled in EU parliament DW 10/08/2025

"A steak is made of meat full stop. Using these names only for real meat keeps labels honest, protects farmers, and preserves Europe's culinary traditions," said lead negotiator and EPP member of parliament Celine Imart ahead of Wednesday's vote. "Calling it 'meat' is misleading for the consumer," she added.
Miscellaneous
Toronto
fromwww.cbc.ca
3 weeks ago

Fraud is a known problem in Canada's crypto ATM industry. What are operators doing about it? | CBC News

Crypto ATMs in Canada have become the primary vehicle for scammers to convert victims' funds, with operators internally acknowledging widespread fraud-related transactions.
fromwww.theguardian.com
3 weeks ago

New California law bans loud ads on streaming services for peace and quiet'

We heard Californians loud and clear, Newsom said in a statement, and what's clear is that they don't want commercials at a volume any louder than the level at which they were previously enjoying a program.
California
fromLondon Business News | Londonlovesbusiness.com
3 weeks ago

EU's commercial online services: What's in it for UK users - London Business News | Londonlovesbusiness.com

The United Kingdom's rapport with the European Union proceeds uninterrupted even after Brexit. European online services offer something distinct for European consumers: reliability, transparency, and innovation. Be it affordability, choice, or stronger data protection, British users continue to gain from what the European digital economy has built up over decades of EU co-operation and regulatory harmonization. Political frontiers may have shifted, but on the internet, economic exchange of goods, payments, and entertainment across the web between the EU and the UK proceeds with full vigour.
Miscellaneous
UK news
fromwww.bbc.com
3 weeks ago

Housebuying reform plan aims to cut costs and time

Government proposes major reforms to the housebuying system to cut costs, reduce delays, halve failed sales, and increase transparency and standards.
fromBusiness Matters
3 weeks ago

Banks warn government not to cap resale prices of gig tickets

Britain's leading banks have warned the government against capping the resale prices of concert and event tickets, claiming the move would push ticket touts and fraudulent sellers onto unregulated social media platforms. In a submission to ministers, UK Finance, the trade body representing Lloyds, NatWest, HSBC, Barclays and more than 300 other financial institutions, said proposed ticket price caps could backfire by driving "tout activity" away from regulated platforms such as Viagogo and towards sites like Facebook Marketplace, where fans are more exposed to scams.
UK politics
Real estate
fromwww.theguardian.com
3 weeks ago

UK ministers aim to speed up homebuying by four weeks

Government proposals aim to shorten homebuying by four weeks, shift upfront costs to sellers, require pre-sale property information, and explore binding contracts to reduce collapses.
France news
fromThe Local France
3 weeks ago

Brexit cards, electricity bills and driving fines: 6 essential articles for life in France

Multiple practical consumer and resident changes in France: Brexit residency renewals, electricity peak-hour shifts, clothing ecolabels, new driving fines, and restaurant overcharging risks.
UK politics
fromBusiness Matters
3 weeks ago

Regulation of Online Spaces and Protection of Consumer Rights in Modern Britain

Policymakers must balance online innovation with robust consumer protections and adaptable oversight to address cross-border and unregulated platform risks.
fromIndependent
3 weeks ago

AIB warns of emerging threat of 'second-helpings scams' to defraud victims by offering fake services to recover stolen money

Swindle involves panicked customers losing more money on top of what was stolen from them in the first place
Miscellaneous
#dark-patterns
Food & drink
fromFast Company
4 weeks ago

The Reese's pumpkin wrapper catfished you. Deal with it

Consumers sued Hershey claiming Reese's Pumpkin packaging deceptively showed carved jack-o'-lantern faces absent on the chocolates; a judge dismissed the suit for lack of concrete injury.
Renovation
fromHomebuilding
4 weeks ago

Free home survey offers? Why you should be cautious about renovation cold calls

Automated robo-calls using avatar software and overseas call centres are misleading homeowners into costly, sometimes false, home-improvement sales.
New York Knicks
fromGothamist
4 weeks ago

Gov. Hochul warns of 'inflation refund' scams as New York sends out millions of checks

Eligible New Yorkers receive inflation refund checks without submitting personal information; scammers send fraudulent messages demanding bank or payment details.
World news
fromBusiness Matters
1 month ago

How Regulatory Shifts Are Reshaping Online Gaming Markets in Australia vs. the UK

Australia and the UK are reshaping online gaming through divergent regulatory frameworks prioritizing consumer protection, market integrity, and adaptation to digital innovation.
fromTechCrunch
1 month ago

Lootlock protects kids from overspending on gaming and will be presenting at TechCrunch Disrupt 2025 | TechCrunch

Nick Pompa, founder of Lootlock - an app that prevents kids from running up unauthorized gaming bills on their parents' credit cards - is an avid gamer and software developer working in fintech. As a dad of two under two, he's looking forward to sharing his passion for gaming with his kids when they grow old enough to play. He started gaming at age 6, he told TechCrunch.
Parenting
Pets
fromSan Jose Inside
1 month ago

DA Says Pet Hotel Failed to Report Dog Bites, Must Pay $150K

Wag Hotels will pay $150,000 and must strengthen safety, training, hygiene, and playgroup supervision after failures to report dog bites and other lapses.
fromTelecompetitor
1 month ago

National Advertising Division Recommends AT&T Modify Free iPhone Claims

The recommendation is a response to a Fast Track SWIFT challenge from Verizon. Fast Track SWIFT is an expedited challenge process designed for single-issue advertising cases. The challenge said that the AT&T advertising claim, "Learn how everyone gets iPhone 16 Pro on us," was false because not "everybody" can get a free phone. The challenge said the ad suggested that every customer on every AT&T plan can receive a new phone.
Marketing
Cars
frominsideevs.com
1 month ago

Tennessee Woman Buys Tesla. Then the Dealership Tells Her To Return It A Month Later. Here's Why It's A Blessing in Disguise

Buyer returned a Tesla after financing was denied and later learned the vehicle had undisclosed damage and prior wreck history.
E-Commerce
fromFortune
1 month ago

Why Amazon's $2.5 billion Prime settlement with the FTC is actually a giant win for the company | Fortune

Amazon agreed to a $2.5 billion settlement with the FTC over deceptive Prime enrollment and cancellation practices involving dark patterns.
#ticketmaster
fromFortune
1 month ago
Law

Ticketmaster accused by FTC of conspiring with brokers to buy concert tickets at face price, get a kickback at higher resale | Fortune

fromFortune
1 month ago
Law

Ticketmaster accused by FTC of conspiring with brokers to buy concert tickets at face price, get a kickback at higher resale | Fortune

fromAbove the Law
1 month ago

Morning Docket: 09.25.25 - Above the Law

* Judge considering sanctioning DOJ lawyers over repeated statements compromising fairness of Mangione trial. [ NY Times] * Roberta Kaplan representing Disney shareholders seeking discovery to determine if Kimmel suspension demonstrates a breach of fiduciary duties. [ Semafor] * Group challenging SEC gag rule, which prevents parties who voluntarily settle enforcement cases from turning around and telling the market they did nothing wrong, seeks en banc review from the Ninth Circuit. But, you know, you don't have to settle. [ Law.com]
Law
Healthcare
fromwww.npr.org
1 month ago

Trump punted on medical debt protection. Now the battle is in the states

Federal rollback of medical-debt protections has moved consumer advocacy to state legislatures, producing some protections in blue states but repeated legislative setbacks in conservative states.
#windows-10
fromZDNET
1 month ago
Tech industry

Consumer Reports slams Microsoft for Windows 10 mess, urges extension of free updates

fromZDNET
1 month ago
Tech industry

Consumer Reports slams Microsoft for Windows 10 mess, urges extension of free updates

#ftc-lawsuit
San Francisco
fromsfist.com
1 month ago

Seemingly Bogus Mission District Immigration Attorney Fined $600,000 for Unlicensed Work

A Mission District storefront falsely presented legal services, lacked attorneys, and was ordered to pay $600,000 for defrauding immigrants.
#amazon-prime
fromLos Angeles Times
1 month ago

After insurance pullback, advocates demand a 'bill of rights' for California policyholders

A leading consumer group is proposing a policyholder rights initiative that would require insurers to offer coverage to California homeowners who fireproof their homes - or lose the right to sell home or auto insurance in the state for five years. The Insurance Policyholder Bill of Rights was filed with state Atty. Gen. Rob Bonta's office last week by Consumer Watchdog, the Los Angeles advocacy group whose founder Harvey Rosenfield authored Proposition 103, the 1988 initiative that governs California insurance law.
California
Real estate
fromwww.housingwire.com
1 month ago

Legal experts say RESPA suit against Zillow is going nowhere fast'

A lawsuit alleges that prominent 'contact agent' buttons and undisclosed referral fees mislead buyers about who receives commissions and whether informed consent exists.
#antitrust
fromwww.cbc.ca
1 month ago
US politics

U.S. regulator sues Ticketmaster and Live Nation, alleging illegal resale tactics | CBC News

fromwww.cbc.ca
1 month ago
US politics

U.S. regulator sues Ticketmaster and Live Nation, alleging illegal resale tactics | CBC News

fromwww.cbc.ca
1 month ago

TD Bank joins Anti-Scam Coalition, but tells customer she's responsible for $10,000 lost in phone scam | CBC News

"Awareness campaigns are important, but they only go so far," said Jessica Fraser of Timmins, Ont., who lost $10,000 in a TD bank scam in June. TD Bank, which is listed as a "champion" on the coalition's campaign website, refused her request for a refund. "They're supposed to be the gatekeepers of my money and I trusted them to safeguard me," she said. "Instead, I'm left carrying the burden."
Canada news
Privacy professionals
fromAdExchanger
1 month ago

FTC Consumer Protection Chief: No Easy Answers On Privacy, 'Only Trade-Offs' | AdExchanger

Privacy depends on context and individual preferences, so regulatory frameworks and enforcement must account for varied expectations rather than treating privacy as binary.
Healthcare
fromSlate Magazine
1 month ago

I Found a Nasty Surprise When I Checked My Credit Report. I Thought I'd Defeated It, But It Keeps Coming Back.

Do not pay medical bills for services not received; report recurring fraudulent medical billing to the state department of health and dispute the collections.
fromScripps News
1 month ago

Publishers Clearing House bankruptcy ends payouts to 'forever' prize winners

Publishers Clearing House, known for its surprise home visits and oversized prize checks, has filed for bankruptcy, ending decades of "forever" payouts to past winners. The sweepstakes company, which operated for nearly 60 years, sold its assets to mobile gaming firm ARB Interactive for $7.1 million. Under the agreement, however, the buyer will not honor lifetime payments owed to winners before July 15.
Business
London
fromwww.standard.co.uk
1 month ago

Dozens of dangerous fake Labubus seized in London raids

100 counterfeit Labubus dolls seized in London were poorly made with detachable eyes and feet, posing serious choking hazards to toddlers.
fromFortune Asia
1 month ago

Australia's financial regulator slaps a $160 million fine on ANZ, its largest ever on a single entity | Fortune Asia

"Australia's ANZ, one of the country's \"big four\" banks, has agreed to pay a record fine of $240 million Australian dollars ($159.5 million) over \"widespread misconduct\", the financial regulator said Monday. The fine is the largest ever announced by the regulator against a single entity, the Australian Securities and Investments Commission (ASIC) said. ANZ was fined for \"acting unconscionably\" while managing a $14-billion bond deal with the Australian government."
Business
US news
fromSFGATE
1 month ago

State Says $10 Arizona Home Raffle Breaks Gambling Laws

Arizona regulators found the Phoenix Dream Home Sweepstakes to be illegal unlicensed gambling, ordered a cease-and-desist, and warned participants to stop and monitor their finances.
UK news
fromwww.standard.co.uk
1 month ago

Prolific Heathrow parking fraudster jailed after conning passengers out of 1.3million

Airtime Parking operator defrauded Heathrow customers of over £1.3 million, was jailed, and ordered to repay more than £725,000.
fromBloomberg.com
1 month ago

Amazon, Google Probed by FTC Over Search Advertising Practices

The US Federal Trade Commission is investigating whether Amazon.com Inc. and Alphabet Inc. 's Google misled advertisers that place ads on their websites, according to people familiar with the matter.
Marketing tech
fromKotaku
1 month ago

Fornite Is Ditching One Of The Most Annoying Things About V-Bucks

"Starting October 14, we're adding an Exact Amount offer to the Fortnite V-Bucks purchasing page that lets you 'top up' your V-Bucks balance to the exact amount needed for the item you're trying to buy," the company announced on Thursday. "Let's say you want an item that costs 500 V-Bucks but you only have 400 V-Bucks in your account. You'll be able to buy just the 100 V-Bucks needed."
Video games
UK politics
fromwww.bbc.com
1 month ago

Ministers must do more on Lifetime Isa reform, say MPs

Lifetime ISAs remain flawed, mis-sold, and costly to taxpayers; ministers' limited reforms have not adequately corrected the product.
fromwww.housingwire.com
1 month ago

Virginia insurance commissioner issues warning regarding AOLs

Consumers should be aware AOLs are being offered as substitutes for title insurance but they do not, and legally cannot, offer the same protection as title insurance, the letter states. The gap in coverage may leave consumers without protection that they believe they purchased. White states that as long as the AOL does not offer consumers coverage that meets the definition of insurance as outline in the Code of Virginia, it is not subject to his Bureau's regulation.
Law
California
fromKqed
1 month ago

What's In Your Tequila? California Lawsuit Claims Some Labels Misled Consumers | KQED

A San Francisco class-action alleges Diageo mislabeled tequilas as "100% agave," risking legal and consumer-protection consequences in California.
Pets
fromLos Angeles Times
1 month ago

California lawmakers pass bill that will bar some popular puppy sellers

California passed a law banning online brokers and resellers from selling commercially bred puppies, closing a loophole that enabled out-of-state puppy-mill sales.
Software development
fromCreative Bloq
1 month ago

Adobe's latest legal clash doesn't come as a surprise

Adobe faces a class-action lawsuit alleging deceptive subscription practices, hidden terms, burdensome cancellations, and unfair early cancellation fees that trap consumers.
Law
fromFast Company
1 month ago

The silent manipulations that often go unnoticed, according to a Harvard law professor

Hidden manipulative tactics and procedural 'sludge' erode individual deliberation and agency, demanding legal and practical protections against manipulation.
fromwww.housingwire.com
1 month ago

Trump signs law banning trigger leads

This new law is a major victory for mortgage borrowers that will protect them from the barrage of unwanted calls, texts and emails they too often received immediately after applying for a mortgage, Bob Broeksmit, president and CEO of the Mortgage Bankers Association (MBA), said in a statement. It will create a more efficient, responsible, and respectful home buying process when it goes into effect on March 5, 2026.
Real estate
fromTruthout
1 month ago

Democratic Senators Demand Banks Disclose Policies on Predatory Overdraft Fees

"Overdraft and non-sufficient fund (NSF) fees are 'one of the most common exploitative mechanisms big banks use to target the poor,' Senators Elizabeth Warren (D-Massachusetts), Richard Blumenthal (D-Connecticut), and Bernie Sanders (I-Vermont) wrote to 25 banks on August 28, including JPMorgan Chase, Wells Fargo, PNC Bank, TD Bank, and Bank of America. 'When consumers' finances are already stretched thin, exorbitant overdraft fees can cause other payments to bounce - leading to even more fees in a vicious circle that can 'turn setbacks into crises,'"
US politics
California
fromSan Jose Inside
1 month ago

AI Price-setting Algorithms Get a Pass in Sacramento

California lawmakers killed or narrowed multiple bills limiting predictive pricing, data-center energy transparency, and broader AI oversight, delaying several AI regulation measures until next year.
fromenglish.elpais.com
1 month ago

A new frontier of potential abuse': Is it legitimate to charge someone flying to a funeral more than a leisure traveler?

The expert wonders what would happen if a customer suffers the death of a relative and receives an email with available funeral services. The airline might know that customer wants to go to a funeral and decide to charge them more. This is one of the new frontiers of potential abuse that we have to be on guard against, she warned.
Privacy professionals
fromwww.cbc.ca
1 month ago

No fines for big grocers that promoted imported food as Canadian | CBC News

The Canadian Food Inspection Agency (CFIA) has identified 12 cases where grocers engaged in "maple washing," a practice where companies use Canadian branding, like the maple leaf, to promote imported food products. The violations stemmed from complaints filed with the CFIA between February and May, and all but one involved national grocery chains, the agency told CBC News in an email. The CFIA can impose fines of up to $15,000 per offence.
Canada news
fromFortune
1 month ago

California crowed that it 'finally beat big oil' 2 years ago. Regulators just halted the landmark penalty payments

California energy regulators Friday put the brakes on plans requiring oil companies to pay a penalty if their profits climb too high, a temporary win for the fossil fuel industry two years after the governor declared the state had "finally beat big oil." The postponement by the California Energy Commission until 2030 comes after two oil refineries accounting for roughly 18% of the state's refining capacity announced their plans to close in the coming months.
California
Real estate
fromwww.housingwire.com
2 months ago

Does the trigger leads opt-in rule reduce mortgage competition?

Opt-in trigger lead provisions will likely be abused by retail lenders, entrenching retail market power and reducing consumer choice.
[ Load more ]