#consumer protection

#consumer protection

Sen. Elizabeth Warren and a group of her colleagues released the first congressional analysis of the impact of the coming changes to federal student loans on the private lending market. The report - exclusively viewed by Business Insider - compiled new information provided by six lenders, detailing how they are preparing for an anticipated influx of borrowers into the private market.

Ryanair stated that the scrapers provide shoppers with outdated or inaccurate information (such as little to no mention of Ryanair's infamous hidden charges which are at least outlined in the official website). Furthermore, the customer details are rarely passed onto the airline meaning it cannot contact them if there's any change in the flight manifest.

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging. At such a critical moment in US history, we need reporters on the ground.

When OpenAI announced earlier this week that it would begin testing advertisements within ChatGPT, it marked a key shift in how AI tools make money. The company promised users could opt out of personalized ads and would see clear labels distinguishing promotions from regular responses. However, widespread concerns over the use of ads in AI content has many worried. Senator Ed Markey sent a letter this week to OpenAI CEO Sam Altman and other tech leaders expressing concerns over the use of ads with AI.

With the FIFA World Cup set to descend on the region this summer, city officials announced this week that hidden hotel fees and surprise credit card holds will soon be illegal under a new rule finalized by the Department of Consumer and Worker Protection. The measure aims to rein in last-minute add-ons like "resort," "destination" or "service" fees that quietly inflate room rates long after travelers think they've locked in a price.

It found that during that period, 19 insurers based in Florida or surrounding regions funneled billions of dollars in fees to holding companies and other affiliates that were not "fair and reasonable," as defined by various industry rules. The insurers were not identified in the study. The study showed that insurers paid investors $680 million in dividends and accepted $951 million in capital contributions from affiliates, clouding regulators' abilities to determine insurers' actual financial health.

In a now viral post on X viewed nearly 400,000 times, Lindsay Owens on Sunday wrote, "Big/bad news for consumers. Google is out today with an announcement of how they plan to integrate shopping into their AI offerings including search and Gemini. The plan includes 'personalized upselling.' I.e. Analyzing your chat data and using it to overcharge you."

All of the teams named as defendants advertise on either their social media channels or website that they are part of the Zillow Flex program. Similarly to the two original complaints, the consolidated amended complaint claims that Zillow, and now the real estate defendants, violated a variety of statutes, including the Real Estate Settlement Procedures Act (RESPA), the Washington Consumer Protection Act, the Racketeer Influenced and Corrupt Organizations (RICO) Act and the law of unjust enrichment and fiduciary duty.

France has two government-ordained sales periods, one in summer, one in winter; the rest of the time discounts and special offers shops can offer consumers are strictly limited. While you might be able to get a deal at other times, the best bargains are reserved for the period of les soldes, when retailers are allowed to sell items at below cost price.

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging. At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

Budget should have inspected the van when you returned it and quickly given you a detailed invoice explaining the $450 fee. Budget's own policy states that its cleaning charges will be reasonable (although it reserves the right to determine what is reasonable). California's Consumer Legal Remedies Act also prohibits deceptive claims, including vague fees. You should've taken photos of the van at pickup and return, even if you thought nothing was wrong,

"And then that's when I got the shock of my life," McLaren told the I-Team. "That tank of gas that I put in wasn't $79.34 like I had thought. It was $7,934."

In a frenzy of last-minute gift shopping and travel bookings, we can be more anxious, more distracted and more vulnerable. "There's a lot of hustle and bustle during the holiday season, so there's a lot more opportunities for scammers to steal from us," says Amy Nofziger, senior director of Fraud Victim Support at the AARP Fraud Watch Network, a fraud prevention service.

Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging. At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The broadband label framework was designed to work like nutrition labels, giving consumers a clear, consistent way to understand what services they are buying before they commit. After years of development and a bipartisan vote to implement these protections, we are now at the point where providers have integrated these labels into their systems and consumers are beginning to rely on them. This is not the moment to reverse course,

The property rights of American homeowners must be safeguarded, Caroline Cone, director of state government affairs for the American Land Title Association (ALTA), said in a statement. It is essential to ensure there are no unreasonable restraints on a homeowner's ability to sell or refinance their home in the future due to unwarranted transaction costs. ALTA, along with AARP, were strong proponents of the bill, as well as other similar pieces of legislation across the country.