#consumer protection

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Gadgets
fromZDNET
2 days ago

Do these cheap car de-icing gadgets actually work? My verdict after testing one in the winter cold

Electromagnetic 'antifreeze' device failed to remove frost; it contained only a small circuit, battery, solar panel, LED and misleading marketing claims.
#antitrust
#consumer-protection
fromEngadget
3 days ago
Miscellaneous

Italian regulators are investigating Activision Blizzard's monetization practices

Law
fromBloomberglaw
2 weeks ago

Samsung Trims False-Ad Class Action Over Chromebook Flexibility

Samsung prevailed against nearly all consumer claims alleging defective Chromebook hinges and insufficient deceptive-advertising allegations under New York General Business Law.
California
fromwww.mercurynews.com
3 weeks ago

New California laws rewrite car-buying rules with return policy and pricing reforms

California enacted SB766 granting a three-day full-refund right for used vehicles under $50,000, strengthening price and financing disclosure and banning deceptive add-on charges.
fromEngadget
3 days ago
Miscellaneous

Italian regulators are investigating Activision Blizzard's monetization practices

Cryptocurrency
fromThe Atlantic
3 days ago

How Crypto Is Used for Political Corruption

Trump administration deregulation and family crypto profits coincided with unregulated crypto growth, increasing consumer theft risk and enabling political corruption.
#trump-mobile
US politics
fromNBC News
4 days ago

Democratic lawmakers urge FTC to investigate Trump phone

Democratic lawmakers requested an FTC probe into Trump Mobile's T1 over alleged deceptive 'Made in the USA' claims and unpaid $100 deposits.
US politics
fromPractical Ecommerce
4 days ago

Lawmakers Eye Dynamic Ecommerce Pricing

Lawmakers are pursuing bans on personalized algorithmic pricing, making dynamic, AI-driven price changes potentially legally risky for retailers.
fromTechCrunch
5 days ago

A consumer watchdog issued a warning about Google's AI agent shopping protocol -- Google says she's wrong | TechCrunch

In a now viral post on X viewed nearly 400,000 times, Lindsay Owens on Sunday wrote, "Big/bad news for consumers. Google is out today with an announcement of how they plan to integrate shopping into their AI offerings including search and Gemini. The plan includes 'personalized upselling.' I.e. Analyzing your chat data and using it to overcharge you."
E-Commerce
California
fromwww.npr.org
6 days ago

California fire victims say fighting with insurance companies has delayed rebuilding

Wildfire survivors face long insurance delays and disputes, forcing debt and stalled rebuilding while regulators investigate insurers and political leaders decry industry tactics.
E-Commerce
fromPractical Ecommerce
6 days ago

Why E.U. Ecommerce Rules Seem Complex

An ecosystem of overlapping EU regulations builds consumer trust but creates complex, burdensome compliance challenges for online merchants across nearly every ecommerce operation.
Real estate
fromCurbed
1 week ago

The Bay Ridge Condo Scammer Has to Pay Up

Twenty families scammed in Bay Ridge will receive $4.2 million plus ten years' interest; developer Steven Wu is barred from future real estate deals.
Soccer (FIFA)
fromAbove the Law
1 week ago

A World Cup Ticket Isn't A Souvenir. It's A Contract Of Adhesion. - Above the Law

World Cup tickets are sold as revocable, dynamically priced licenses with minimal refunds, strict arbitration clauses, and broad FIFA protections that limit fan remedies.
Healthcare
fromBloomberglaw
1 week ago

Telehealth Enforcement Is on the Rise. Transparency Will Help

Telehealth faces intensified government enforcement across civil and criminal fronts targeting advertising, privacy, billing, prescribing, Medicare enrollment, and related arrangements.
Agriculture
fromTasting Table
1 week ago

Not All Hawaii Macadamia Nuts Are Local - A New 2026 Law Makes That Clear - Tasting Table

Hawaii requires products containing macadamia nuts grown outside the state to be labeled as such beginning January 1, 2026, under Act 199.
California
fromTasting Table
1 week ago

California Cracks Down On Food Delivery Apps In 2026, With New Protections For Your Money - Tasting Table

California AB 578 requires cash refunds for incorrect or undelivered food-delivery orders, preserves driver gratuities, mandates human customer-service access, and strengthens delivery-worker protections.
Real estate
fromwww.housingwire.com
1 week ago

UWM seeks to dismiss remaining RESPA claims

UWM seeks dismissal of remaining claims after a judge dismissed all RICO and most RESPA claims, leaving limited RESPA and state claims active.
California
fromSFGATE
1 week ago

California residents have a new way to dodge spam calls and texts

California launched DROP, a first-in-the-nation portal enabling residents to request bulk deletion of personal data from data brokers in minutes.
#junk-fees
fromBusiness Insider
1 week ago
New York City

Zohran Mamdani is trying to solve one big consumer problem in New York

New York City's mayor signed executive orders banning hidden junk fees and subscription traps and will form a citywide task force to enforce compliance.
fromwww.amny.com
1 week ago
New York Islanders

MAMDANI'S FIRST 100 DAYS: Mayor signs executive orders targeting junk fees and subscription traps amNewYork

Zohran Mamdani signed two executive orders to combat junk fees, creating a task force and directing enforcement against hidden and recurring subscription charges.
fromwww.amny.com
1 week ago
New York Islanders

MAMDANI'S FIRST 100 DAYS: Mayor signs executive orders targeting junk fees and subscription traps amNewYork

fromwww.housingwire.com
1 week ago

Real Brokerage added as defendant in RESPA suit against Zillow

All of the teams named as defendants advertise on either their social media channels or website that they are part of the Zillow Flex program. Similarly to the two original complaints, the consolidated amended complaint claims that Zillow, and now the real estate defendants, violated a variety of statutes, including the Real Estate Settlement Procedures Act (RESPA), the Washington Consumer Protection Act, the Racketeer Influenced and Corrupt Organizations (RICO) Act and the law of unjust enrichment and fiduciary duty.
Real estate
Travel
fromTravel + Leisure
1 week ago

A New Travel Scam Is Targeting Travelers With Fake Texts-Here's How to Spot It

Travelers are being targeted by SMS scams requesting payment or verification details to avoid alleged reservation cancellations.
#meta
#cfpb
fromFast Company
2 weeks ago
US politics

U.S. consumer watchdog faces extinction in 2026 as Trump says it's 'very important' to shut it down

fromwww.npr.org
3 weeks ago
US politics

Nearly two dozen states sue the Trump administration over funding for CFPB

CFPB funding is threatened as the agency refuses Federal Reserve transfers, prompting a multi-state lawsuit to prevent defunding and protect consumer enforcement.
fromwww.housingwire.com
1 month ago
US politics

CFPB closure could disrupt APOR mortgage benchmark

CFPB funding and operational turmoil could disrupt APOR publication, raising mortgage costs and restricting credit access for lower-income borrowers.
fromFast Company
2 weeks ago
US politics

U.S. consumer watchdog faces extinction in 2026 as Trump says it's 'very important' to shut it down

Law
fromwww.housingwire.com
2 weeks ago

Judge blocks key Hometap defenses in Massachusetts HEI lawsuit

Massachusetts AG alleges Hometap's HEI product functions as an illegal reverse mortgage violating usury and consumer protection laws, and litigation is ongoing.
UK news
fromianVisits
2 weeks ago

Train firms slapped for "cheapest ticket" claims after regulator ruling

Two train companies and one ticket seller were found to have misleadingly advertised "cheapest tickets" without adequately disclosing split-ticketing options that can lower fares.
California
fromThe Mercury News
3 weeks ago

Traffic death of Campbell boy leads to lower speed limit in school zones

California will implement multiple laws improving school-zone safety, elections, consumer protections, workers' rights, and concealed-carry rules, and hosts an agricultural strategic plan webinar.
California
fromwww.mercurynews.com
3 weeks ago

Traffic death of Campbell boy leads to lower speed limit in school zones

California will adopt laws lowering school-zone speeds to 20 mph, speeding ballot counts, protecting consumers and animals, requiring rental price disclosure, and allowing rideshare unionization.
Online marketing
fromSourcing Journal
3 weeks ago

FTC Warns Companies Over Fake Reviews

The FTC warned companies that creating, buying, or incentivizing fake consumer reviews violates the Consumer Review Rule and can trigger enforcement and civil penalties.
Law
fromwww.mercurynews.com
3 weeks ago

Service animal hair in a rental car: Can Hertz demand $500 to clean it?

Hertz may lawfully charge a cleaning fee for animal hair, but a $500, undocumented fee can be arbitrary and arguably unreasonable.
US politics
fromThe Verge
3 weeks ago

The year the government broke

Federal government and consumer protections were severely weakened in 2025, enabling prolonged delays and inconsistent enforcement of TikTok restrictions despite legal mandates.
fromThe Local France
3 weeks ago

Everything you need to know about the 2026 winter sales in France

France has two government-ordained sales periods, one in summer, one in winter; the rest of the time discounts and special offers shops can offer consumers are strictly limited. While you might be able to get a deal at other times, the best bargains are reserved for the period of les soldes, when retailers are allowed to sell items at below cost price.
France news
#instacart
fromFortune
3 weeks ago
E-Commerce

Instacart ends a program that tested how much shoppers would pay by showing different prices for the same items | Fortune

fromsfist.com
1 month ago
E-Commerce

Report: SF-Based Instacart Charging Some Customers as Much as 23% More for the Same Items, Thanks to AI Pricing

fromFortune
3 weeks ago
E-Commerce

Instacart ends a program that tested how much shoppers would pay by showing different prices for the same items | Fortune

fromsfist.com
1 month ago
E-Commerce

Report: SF-Based Instacart Charging Some Customers as Much as 23% More for the Same Items, Thanks to AI Pricing

E-Commerce
fromThe Verge
3 weeks ago

Instacart scraps AI pricing tests that made some products more expensive

Instacart ended AI-powered pricing tests and will display the same prices for identical items bought at the same time and store location.
fromwww.independent.co.uk
3 weeks ago

Why drivers could be paying more for fuel than they should

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging. At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
UK news
#cryptocurrency-regulation
fromwww.mercurynews.com
4 weeks ago

Why did Budget wait 18 days to charge me $450 for dirty' floor mats?

Budget should have inspected the van when you returned it and quickly given you a detailed invoice explaining the $450 fee. Budget's own policy states that its cleaning charges will be reasonable (although it reserves the right to determine what is reasonable). California's Consumer Legal Remedies Act also prohibits deceptive claims, including vague fees. You should've taken photos of the van at pickup and return, even if you thought nothing was wrong,
Law
Pets
fromSun Sentinel
4 weeks ago

Insuring your pet? You should know about these changes to Florida law

Florida enacted a law to regulate pet insurance, banning wellness-as-insurance marketing, requiring disclosure of exclusions, agent training, and a 30-day cancellation right.
Privacy technologies
fromwww.theguardian.com
4 weeks ago

Family banned from more than 1,000 petrol stations' amid fuel theft row

A security company’s ANPR-linked debt notices wrongly barred a family from over 1,300 petrol stations for 19 months, disrupting travel and refuelling.
fromABC7 San Francisco
1 month ago

Hundreds of Bay Area 7-Eleven customers overcharged 100 times for gas

"And then that's when I got the shock of my life," McLaren told the I-Team. "That tank of gas that I put in wasn't $79.34 like I had thought. It was $7,934."
California
fromwww.npr.org
1 month ago

4 common scams to watch out for this holiday season

In a frenzy of last-minute gift shopping and travel bookings, we can be more anxious, more distracted and more vulnerable. "There's a lot of hustle and bustle during the holiday season, so there's a lot more opportunities for scammers to steal from us," says Amy Nofziger, senior director of Fraud Victim Support at the AARP Fraud Watch Network, a fraud prevention service.
Information security
fromwww.independent.co.uk
1 month ago

Instacart will pay customers $60 million in settlement over false advertising'

Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging. At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
US politics
fromTelecompetitor
1 month ago

Dem senators want status quo on broadband labels

The broadband label framework was designed to work like nutrition labels, giving consumers a clear, consistent way to understand what services they are buying before they commit. After years of development and a bipartisan vote to implement these protections, we are now at the point where providers have integrated these labels into their systems and consumers are beginning to rely on them. This is not the moment to reverse course,
US politics
Poker
fromBusiness Matters
1 month ago

Licensed Casinos and the Growth of Regulated Online Markets

Licensed online casinos use regulation, transparent terms, and secure payment practices to protect players, prevent fraud, and build long-term trust and commercial success.
EU data protection
fromComputerworld
1 month ago

Apple changes App Store in Japan

MSCA gives stronger consumer protections in Japan than EU rules, enabling controlled API access, app notarization, payment defaults, and enhanced child safety measures.
Public health
fromWPXI
1 month ago

Pennsylvania attorney general part of crackdown on misleading AI-generated weight loss ads

A bipartisan coalition of 35 attorneys general demands Meta stop deceptive AI-generated weight-loss ads, require clear risk disclosures, and restrict prescription drug promotions.
#tesla
fromwww.housingwire.com
1 month ago

New York outlaws right-to-list agreements

The property rights of American homeowners must be safeguarded, Caroline Cone, director of state government affairs for the American Land Title Association (ALTA), said in a statement. It is essential to ensure there are no unreasonable restraints on a homeowner's ability to sell or refinance their home in the future due to unwarranted transaction costs. ALTA, along with AARP, were strong proponents of the bill, as well as other similar pieces of legislation across the country.
Real estate
US politics
fromMission Local
1 month ago

Fake immigration lawyers are scamming Bay Area families. Here's how to protect yourself.

Scammers impersonate immigration lawyers in the Bay Area, targeting elderly, low‑literacy, and urgent clients with false guarantees and unofficial contact channels.
Miscellaneous
fromIndependent
1 month ago

Revolut criticised by MEP Billy Kelleher over how it treats victims of fraud

Revolut refused to refund €10,000 allegedly taken from a businessman's account without authorisation.
Social media marketing
fromeuronews
1 month ago

Influencer marketing in fast-fashion and food sectors under scrutiny

Influencer marketing often lacks transparency, promotes unhealthy foods, frequently fails to disclose paid partnerships, and may breach consumer law, prompting calls for joint liability and restrictions.
US news
fromFast Company
1 month ago

Hyundai and Kia to offer free anti-theft repairs for millions of cars under a multistate settlement

Hyundai and Kia will provide free repairs and future engine immobilizers after a nationwide settlement over vulnerable vehicles linked to widespread thefts and related harms.
Gadgets
fromThe Verge
1 month ago

Texas is suing all of the big TV makers for spying on what you watch

Five major TV manufacturers are accused of using Automatic Content Recognition in smart TVs to collect private audio/video and viewing data for targeted advertising.
EU data protection
fromPractical Ecommerce
1 month ago

The Top Conversion Barrier in the E.U.

European consumers require strong privacy protections, transparent pricing, clear returns, verified reviews, and regulatory compliance, creating major trust barriers for non-EU merchants.
UK news
fromwww.theguardian.com
1 month ago

Ministers to back regulation of England's funeral industry after scandals

England will introduce statutory regulation, licensing, inspections and enforcement for funeral businesses after inquiries revealed systemic failures and abuses of human remains.
fromThe Verge
1 month ago

21 states and DC join the FTC's lawsuit against Uber

According to the lawsuit, Uber charged consumers for the Uber One subscription without their consent, billed them before the end of a free trial, and shared misleading claims about how much consumers can save with the subscription. Uber One subscribers were allegedly forced to go through a lengthy and difficult process to cancel the subscription, which could mean tapping through up to 23 screens and taking 32 actions.
E-Commerce
Los Angeles
fromLos Angeles Times
1 month ago

D.A.'s undercover sting targets 'criminal contractors' in L.A. wildfire zones

Five people were arrested for attempting illegal, unlicensed repairs on homes believed damaged by the Eaton Fire in an undercover anti-fraud operation.
Snowboarding
fromSnowBrains
1 month ago

Copper Mountain, CO, Settles Class Action Lawsuit Over Resort Surcharge - SnowBrains

Copper Mountain and owner POWDR settled a class action alleging an undisclosed resort surcharge added to food purchases inflated prices up to about 9%.
fromwww.housingwire.com
1 month ago

Nonprofits launch fair lending tip lines as federal oversight wanes

The NCRC announced on Wednesday a tip line for anyone who believes fair lending laws have been violated, saying it has the expertise to investigate and the resources to take action when warranted. Individuals can submit confidential complaints regarding potential violations of the Equal Credit Opportunity Act, Fair Housing Act, redlining, or unfair, deceptive or abusive acts or practices. Advocacy organizations have a key role to play in filling the gaps this administration is creating, Van Tol said.
Law
fromThe Verge
1 month ago

State AGs warn Google, Meta, and OpenAI that their chatbots could be breaking the law

The AGs have given Meta, Google, OpenAI, and others a deadline of January 16th, 2026 to respond to demands for more safety measures for generative AI, saying innovation is not "an excuse for noncompliance with our laws, misinforming parents, and endangering our residents, particularly children."
US politics
fromBusiness Matters
1 month ago

Cross-party MPs elect new leadership for APPG on Investment Fraud amid call for stronger consumer protection

Accepting the role, McDonnell said he was honoured to lead the group at a "critical juncture" for financial oversight in the UK, stressing that victims of investment fraud and regulatory failures "deserve justice, not excuses", adding 'We will not allow a race to the bottom in regulation'. He argued that consumer protection must be viewed not as a brake on growth but as "the foundation of a financial system that works in the public interest".
UK politics
US news
fromwww.npr.org
1 month ago

Congress calls for a crackdown on companies charging disabled vets

Members of Congress demand enforcement against unaccredited claims consultants who charge veterans illegal fees, exploit legal loopholes, and use aggressive tactics to access VA systems.
Marketing
fromSFGATE
1 month ago

A controversial Bay Area startup is embroiled in drama yet again

Dolls Kill faces a class-action alleging deceptive limited-time sale emails created false urgency, seeking over $5 million and $500 per email in damages.
Real estate
fromwww.housingwire.com
1 month ago

FTC issues warnings to rental software firms on price transparency

Software rental-listing providers that omit mandatory fees or hinder pricing information prevent informed renter decisions and harm market efficiency, risking FTC legal action and penalties.
fromwww.independent.co.uk
1 month ago

Balloons with illegal levels of chemicals that can cause cancer sold in UK shops

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
US politics
Marketing
fromInc
1 month ago

Shay Mitchell's Luggage Brand May Have Broken the Law With Its Controversial Email to Customers

Béis used a deceptive "Fraud alert" subject line to promote an extended Black Friday sale, prompting customer outrage and potential CAN-SPAM exposure.
US politics
fromBusiness Insider
1 month ago

Trump's student-loan repayment changes could bring costly errors for borrowers, Dem lawmakers say

Major student-loan repayment changes risk causing costly servicing errors that can delay payments, harm credit and jeopardize borrowers' financial stability.
US politics
fromFortune
1 month ago

Trump administration waives part of a Biden-era fine against Southwest Airlines for thousands of canceled flights in 2022 | Fortune

The Transportation Department waived Southwest's final $11 million payment after citing significant operational improvements and investments following the December 2022 storm.
fromwww.nytimes.com
1 month ago

What Are Stablecoins?

There's a new type of money spreading rapidly across the internet, propelled by the crypto boom. It's supposed to be worth a dollar, but it's not issued by any government. Called a stablecoin, it is a digital currency that is subject to very little legal oversight and its growing popularity has recently transformed it into a $300 billion market. You can use stablecoins to buy things online, make investments or send money abroad with minimal fees.
Cryptocurrency
fromBoston.com
1 month ago

Mysterious chip found in Brighton ATM as 'skimming' incidents increase

Boston police said the skimmers can be hidden inside or placed over an ATM's card reader, allowing them to copy information from a card's magnetic stripe or chip. In some cases, thieves also set up tiny cameras to capture a PIN as it's typed into the ATM. At store checkout counters, criminals may use plastic overlays on keypads or card readers that secretly collect card data.
Gadgets
fromwww.independent.co.uk
1 month ago

Just watch us get ripped off': Readers slam energy bill hikes

Outrage has erupted among Independent readers after the UK energy watchdog Ofgem approved a 28bn investment to upgrade gas and electricity networks, which is expected to push household bills up by 108. Many pushed back at the idea that consumers should bear the cost, stressing that energy companies are already highly profitable and that past underinvestment is a result of prioritising shareholder dividends over infrastructure.
UK news
Real estate
fromwww.housingwire.com
1 month ago

George Morales elected to NRMLA board

George Morales joined NRMLA's Board to advance reverse mortgage modernization, broaden market access, strengthen consumer protections, and promote technology-driven efficiency.
US news
fromwww.theguardian.com
1 month ago

How the dollar-store industry overcharges cash-strapped customers while promising low prices

Family Dollar and Dollar General frequently charge higher register prices than shelf prices, causing systemic overcharging that disproportionately harms low-income customers.
UK politics
fromwww.theguardian.com
1 month ago

Help to cut baby formula costs could save parents up to 500, Starmer says

Government will implement CMA-backed measures to cut baby formula costs by promoting cheaper equivalents, standardising packaging, grouping displays, and allowing vouchers and coupons.
Public health
fromSFGATE
1 month ago

San Francisco takes 10 corporations to court over ultra-processed food

San Francisco sued ten food corporations alleging they sold addictive ultra-processed foods that caused health harms and seeks damages, injunctions, and restitution.
#greenwashing
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